A Dilemma...
...Now I've heard the adage "the customer is always right". I've had that thrown in my face more times that I could recount. As of today, I have a new one, specifically for people who work in hi-tech:
The Customer is Always Stupid
Not to sound rude, but more often than not, it's true. Here's the call:
Me: Thanks for calling (store name). How can I help you?
Customer: Hello. I'm told that you buy old computers.
Me: Well, we do take some things in on trade, depending on the item. What have you got?
Customer: Well, I have a computer. It's a Viewsonic.
Me: Uh, I'm guessing that is the brand name of the monitor. I don't need to know the brand name as much as I need to know the type of processor, ram and hard drive it has. You wouldn't know those off the top of your head by chance?
Customer: Well, how much is it?
Me: Uh, it's impossible to say without knowing what it is. If you want, you could drop it off here for a day or two and we could check it out and tell you what kinda system it is, then give you a price.
Customer: Okay. What's it worth? I just want a ballpark.
Me: Again, I cannot give you a definitive price because I don't know what kinda computer you have. The details about the components make a tremendous difference in how much money it's worth.
Customer: Well, what do good, used computers go for?
Me: Well, it could be anywhere from 10 to 500 dollars, depending on how old it is and what kinda computer it is.
Customer: 500 dollars? That sounds about right! Thanks! (hangs up)
Me: What? Hello?
Until Next Time,
The Armchair Pawn Shop
The Customer is Always Stupid
Not to sound rude, but more often than not, it's true. Here's the call:
Me: Thanks for calling (store name). How can I help you?
Customer: Hello. I'm told that you buy old computers.
Me: Well, we do take some things in on trade, depending on the item. What have you got?
Customer: Well, I have a computer. It's a Viewsonic.
Me: Uh, I'm guessing that is the brand name of the monitor. I don't need to know the brand name as much as I need to know the type of processor, ram and hard drive it has. You wouldn't know those off the top of your head by chance?
Customer: Well, how much is it?
Me: Uh, it's impossible to say without knowing what it is. If you want, you could drop it off here for a day or two and we could check it out and tell you what kinda system it is, then give you a price.
Customer: Okay. What's it worth? I just want a ballpark.
Me: Again, I cannot give you a definitive price because I don't know what kinda computer you have. The details about the components make a tremendous difference in how much money it's worth.
Customer: Well, what do good, used computers go for?
Me: Well, it could be anywhere from 10 to 500 dollars, depending on how old it is and what kinda computer it is.
Customer: 500 dollars? That sounds about right! Thanks! (hangs up)
Me: What? Hello?
Until Next Time,
The Armchair Pawn Shop
2 Comments:
Whoa, look what I just found!
By Andrew L, at 10:34 PM
You are a Mighty Oak of a man among the various reeds and thistles.
By The Armchair Geek, at 8:00 AM
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